Last updated 20 Aug 2026
Welcome to Paperless Kenya, a digital receipt and sales management platform operated by Goldmen Solution.
Paperless Kenya makes it easy for businesses and individuals to generate receipts online, manage digital receipts, and view sales reports from anywhere.
These Terms and Conditions (“Terms”) govern your access to and use of the Paperless Kenya website, application, platform, software, and related services (“Service”).
By creating an account, accessing, or using Paperless Kenya, you confirm that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, you should not use the Service.
Paperless Kenya is a digital receipt management platform designed to help businesses create and manage electronic receipts and maintain sales records.
Depending on the features available under your account or subscription, the Service may allow you to:
Paperless Kenya may add, modify, suspend, or discontinue features of the Service as necessary.
By accessing or using Paperless Kenya, you agree to be legally bound by these Terms and any policies referenced in them.
These Terms apply to:
If you use Paperless Kenya on behalf of a business, company, organization, or another entity, you confirm that you have the authority to accept these Terms on its behalf.
You must provide accurate information when registering for Paperless Kenya.
You are responsible for ensuring that your use of the Service complies with all laws and regulations applicable to you and your business.
Paperless Kenya is primarily intended for legitimate business and record-management purposes.
We may restrict or terminate an account where we reasonably believe that the account is being used unlawfully, fraudulently, abusively, or in violation of these Terms.
Some Paperless Kenya features may require you to create an account.
When creating an account, you agree to provide information that is accurate, current, and complete.
You are responsible for:
You should notify Paperless Kenya promptly if you suspect that your account has been compromised or accessed without authorization.
Paperless Kenya will not be responsible for losses resulting from your failure to protect your account credentials.
You may use Paperless Kenya only for lawful purposes and in accordance with these Terms.
You agree not to:
We reserve the right to suspend or restrict access where necessary to protect the Service, our users, or our legal and business interests.
Paperless Kenya provides tools for creating and managing digital receipts.
You are solely responsible for ensuring that the information entered into a receipt is correct.
This may include:
Paperless Kenya does not independently verify every transaction or receipt generated by users.
Generating a receipt through Paperless Kenya does not, by itself, constitute confirmation that a transaction actually occurred.
You are responsible for ensuring that all receipts you generate accurately represent genuine transactions.
Paperless Kenya is a receipt-generation and record-management platform. It does not automatically guarantee that receipts generated through the platform satisfy every legal, tax, accounting, or regulatory requirement applicable to your particular business.
You are responsible for determining and complying with the requirements applicable to your business.
This may include requirements relating to:
Where specific government or tax integrations are provided by Paperless Kenya, their availability and functionality may be subject to separate terms, technical requirements, approvals, or third-party systems.
Paperless Kenya does not provide legal, accounting, tax, or financial advice.
Paperless Kenya may provide reporting tools that allow users to view sales information and generate reports based on data entered into the platform.
Reports may include information such as:
Reports are generated based on information available within your account.
You are responsible for reviewing your records and ensuring that the underlying transaction information is accurate.
Paperless Kenya does not guarantee that a report will be suitable for every accounting, tax, audit, or regulatory purpose.
You retain responsibility for the information, documents, receipts, customer details, transaction information, and other content that you enter, upload, generate, or store through Paperless Kenya (“User Content”).
You grant Paperless Kenya the limited rights necessary to host, store, process, transmit, display, and otherwise handle your User Content solely for the purpose of providing and improving the Service and fulfilling our contractual and legal obligations.
You represent that you have the necessary rights and permissions to provide any information or content you submit to Paperless Kenya.
You must not upload or process information that you are not legally authorized to use.
If you use Paperless Kenya to record customer names, telephone numbers, email addresses, or other customer information, you are responsible for ensuring that you have a lawful basis for collecting and using that information.
You must handle customer information in accordance with applicable data protection laws.
Where applicable, you should provide customers with appropriate information about how their personal information is collected and used.
Paperless Kenya's handling of personal data is further described in our Privacy Policy.
Paperless Kenya respects the privacy of its users and is committed to protecting personal information.
Our collection and processing of personal data is governed by our Privacy Policy and applicable data protection requirements.
By using Paperless Kenya, you acknowledge that certain information is required to operate your account and provide the Service.
You should review our Privacy Policy to understand how we collect, use, store, and protect personal information.
Some Paperless Kenya features may be offered under paid subscription plans.
Where applicable, the relevant subscription price, billing period, features, usage limits, and payment terms will be displayed before you subscribe.
Subscription fees must be paid using the payment methods made available by Paperless Kenya.
We may change subscription prices or introduce new plans from time to time. Where appropriate, we will provide notice of material changes before they take effect.
Unless otherwise stated, subscription fees are payable in advance.
Paperless Kenya may occasionally offer free trials, promotional periods, discounts, or other special offers.
Such offers may be subject to additional conditions.
Unless otherwise stated:
At the end of a trial period, access may be restricted or a paid subscription may be required to continue using certain features.
Where payment services are provided through third-party payment providers, your payment may also be subject to the terms and policies of those providers.
Paperless Kenya does not store or control payment credentials that are handled directly by third-party payment processors except where expressly stated.
You authorize us and/or our payment service providers to process applicable charges associated with your selected plan or service.
Any refund eligibility will depend on the subscription plan, payment terms, applicable law, and circumstances surrounding the request.
Unless otherwise required by law or expressly stated by Paperless Kenya, subscription fees already paid may not be refundable for unused portions of a subscription period.
Where a refund is approved, it may be processed through the original payment method or another appropriate method.
You may cancel your subscription or account in accordance with the cancellation options provided within Paperless Kenya.
Cancellation may prevent you from accessing paid features after the applicable subscription period ends.
Unless otherwise stated, cancellation does not automatically entitle you to a refund for a period that has already been paid for.
You remain responsible for charges incurred before cancellation becomes effective.
Paperless Kenya may suspend, restrict, or terminate your access to the Service if:
Where reasonably possible, we may provide notice before suspension or termination.
However, we may immediately suspend access where necessary to prevent fraud, security incidents, unlawful activity, or significant harm.
When your account is terminated or cancelled, your right to use the relevant Paperless Kenya services may end.
Subject to applicable law, contractual obligations, and our data-retention requirements, we may delete or anonymize account information and User Content after termination.
You are responsible for exporting or downloading any records that you need before terminating your account, where such functionality is provided.
We recommend that businesses maintain appropriate independent backups of important financial, sales, and transaction records.
We aim to make Paperless Kenya available reliably and continuously, but we do not guarantee that the Service will always be available without interruption.
The Service may occasionally be unavailable due to:
We will make reasonable efforts to restore affected services as soon as reasonably practicable.
Paperless Kenya is designed to assist businesses with receipt generation, digital receipt management, and sales reporting.
However, we do not guarantee that:
You should review important records and maintain appropriate backups.
All intellectual property rights relating to Paperless Kenya, including its software, platform, website, design, branding, logos, graphics, content, code, interfaces, features, and documentation, belong to or are licensed to Goldmen Solution or its respective licensors.
These Terms do not transfer ownership of the Paperless Kenya platform or any intellectual property to you.
Subject to these Terms and your applicable subscription, you receive a limited, non-exclusive, non-transferable, and revocable right to use the Service for its intended purpose.
You may not copy, modify, distribute, sell, lease, reverse engineer, or otherwise exploit the platform or its components without our prior written authorization, except where such restriction is prohibited by applicable law.
If you provide suggestions, ideas, recommendations, or other feedback regarding Paperless Kenya, you agree that we may use that feedback to improve or develop our products and services without owing you compensation, unless otherwise agreed in writing.
You should not submit confidential information through general feedback channels.
Paperless Kenya may integrate with or rely on third-party services, including payment providers, hosting providers, analytics services, communication platforms, cloud services, tax-related services, or other technology providers.
Third-party services may have their own terms and privacy policies.
Paperless Kenya is not responsible for the independent operation, availability, security, or policies of third-party services beyond the extent required by applicable law.
If a third-party service becomes unavailable or changes its functionality, some Paperless Kenya features may also be affected.
Paperless Kenya may contain links to third-party websites or services.
Such links are provided for convenience and do not necessarily constitute an endorsement by Goldmen Solution.
We are not responsible for the content, security, privacy practices, availability, or policies of third-party websites.
You should review the terms and privacy policies of any third-party website that you visit.
Paperless Kenya must not be used to create, distribute, or maintain fraudulent business records.
You must not use the platform to:
Where we reasonably suspect serious misuse, fraud, or unlawful activity, we may suspend the relevant account and take other appropriate measures.
To the maximum extent permitted by applicable law, Goldmen Solution and Paperless Kenya shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of or inability to use the Service.
This may include losses relating to:
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
Paperless Kenya provides tools to help you create and manage digital receipts and sales information.
You remain responsible for:
Paperless Kenya should not be treated as a substitute for professional accounting, tax, legal, or financial advice.
To the extent permitted by law, you agree to indemnify and hold harmless Goldmen Solution, Paperless Kenya, its officers, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:
This provision does not apply to the extent that a claim results from our own unlawful conduct, negligence, or other liability that cannot legally be excluded.
Goldmen Solution may update these Terms from time to time.
Changes may be made to reflect:
Updated Terms will be published on the Paperless Kenya website or platform.
Where required, we will provide reasonable notice of material changes.
Your continued use of Paperless Kenya after the effective date of updated Terms constitutes acceptance of the revised Terms, subject to applicable law.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Kenya, unless applicable law requires otherwise.
Any dispute arising from or relating to these Terms or your use of Paperless Kenya shall be handled through the applicable dispute-resolution mechanisms available under Kenyan law.
Where appropriate, the parties may first attempt to resolve disputes through good-faith communication before commencing formal proceedings.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, where legally permitted.
The remaining provisions shall continue in full force and effect.
These Terms, together with the Paperless Kenya Privacy Policy and any other policies or service-specific terms expressly incorporated into these Terms, constitute the agreement governing your use of the Service.
If there is a conflict between these Terms and a specific written agreement between Goldmen Solution and a customer, the specific written agreement will apply to the extent of the conflict.
If you have questions regarding these Terms and Conditions, your Paperless Kenya account, subscriptions, or the use of our services, please contact us:
Paperless Kenya
A Goldmen Solution Service
Email: support@paperlesskenya.co.ke
Telephone: 0729327034